A Trade Support and Middle Office role based in Limassol Cyprus, responsible for administration of CFD trading services and provisioning of an expert trading support internally.
Responsible for:
- Providing technical support for Trading Platform components
- Identifying anomalies in pricing and execution
- Providing timely information for inquiries of the Customer support team
- Providing ad hoc assistance to the risk monitoring team
- Monitoring of vital metrics ensuring in highest service quality
Skills & Experience required
- Comprehensive knowledge of spot forex, CFDs & OTC products
- Full understanding of leverage products
- Ideally, a minimum of 2 years experience in CFD or derivatives industry
- Trading basics knowledge, experience in trading platforms(Metatrader preferred)
- Able to deliver in a fast-paced working environment where accuracy first time is paramount
- Highly organized with the ability to prioritize and handle multiple deadlines
- Ready to take initiative and innovate
- Strong written and verbal communication skills in English language;
- Minimum degree or equivalent educated
Advantage would be:
- Strong knowledge of the Company product ;
- Company legal documents knowledge (Client Agreement etc);
- An ability to work independently but also productively with staff members in other departments both remotely and across cultures.
