Trade support officer (CY)

Exness Technology · Limassol, Limassol
Department Exness Technology
Employment Type Full-Time (CY)
Minimum Experience Mid-level

A Trade Support and Middle Office role based in Limassol Cyprus, responsible for administration of CFD trading services and provisioning of an expert trading support internally.

 

Responsible for:

  • Providing technical support for Trading Platform components
  • Identifying anomalies in pricing and execution
  • Providing timely information for inquiries of the Customer support team
  • Providing ad hoc assistance to the risk monitoring team
  • Monitoring of vital metrics ensuring in highest service quality

Skills & Experience required

  • Comprehensive knowledge of spot forex, CFDs & OTC products
  • Full understanding of leverage products
  • Ideally, a minimum of 2 years experience in CFD or derivatives industry
  • Trading basics knowledge, experience in trading platforms(Metatrader preferred)
  • Able to deliver in a fast-paced working environment where accuracy first time is paramount
  • Highly organized with the ability to prioritize and handle multiple deadlines
  • Ready to take initiative and innovate
  • Strong written and verbal communication skills in English language;
  • Minimum degree or equivalent educated


Advantage would be:

  • Strong knowledge of the Company product ;
  • Company legal documents knowledge (Client Agreement etc);
  • An ability to work independently but also productively with staff members in other departments both remotely and across cultures.



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  • Location
    Limassol, Limassol
  • Department
    Exness Technology
  • Employment Type
    Full-Time (CY)
  • Minimum Experience
    Mid-level